What payment method do you accept?
We accept: VISA, MASTERCARD, AMERICAN EXPRESS, PAYPAL, all through our Secure Payment Gateway. You will be able to select the payment method you prefer at checkout. You can also pay by Electronic Check by selecting Paypal as your payment.
How do you ship?
We ship all our orders by UPS ground delivery. UPS does not ship to post office boxes.
Rush service is available by DHL 2nd day air.
Airmail is available for Orders to Hawaii, Alaska, US Virgin Islands, Guam and APO/FPO Boxes (Military).
How long will it take for my order to arrive?
All orders are processed and shipped within 2 business days. For fastest service rush delivery is available but costs a little bit more. UPS ground normally takes from 7 to 10 business days.
What is your cancellation policy?
If you need to cancel an order, it must be done within 24 hours of placing the order. Any order cancelled after shipping occurs will be credited back minus the original and return shipping costs, plus a restocking fee of 15%. This policy requires that all packages be returned to us, unopened, and in good condition.
What if I ordered something that is out of stock?
In the event that the customer response is greater than we anticipate, you will receive e-mail notifying you of the item being out-of-stock, as well as the estimated arrival date if available. We will refund the charge for the item backordered OR we will issue a store credit for your next order. We do not back-order any items. We try to update our site as soon as we know an item is out of stock.
We take your privacy very seriously...any personally identifiable information you share with YourShoppingPoint will be used only for the purposes of your transaction. We will never sell, give, or rent our customers name, e-mail address, credit card numbers, mailing address, purchasing history or any other personally identifiable fact we learn about you to a third party.
What happens if my order arrives damaged?
While all the orders are packed with as much care as possible sometimes things do break in shipment. If you have an item that comes in damaged, notify us within 3 days so we can have another gift sent out, or credit can be given to you for the defective gift. We require that you send the defective back for an exchange before we ship the replacement. ALWAYS E-mail us to let us know the problem BEFORE you ship anything back. All orders must be accompanied by the Original Invoice and Original Packaging material.
What is your return policy?
If you are unhappy with any item for any reason, simply return it to us within 30 days of receipt and we will be happy to refund the cost of the item.
Shipping fees are not refundable. You are responsible for the shipping cost to return the item(s) to us. In the case of a damaged item, please e-mail us with the item number and the ORDER #.